Important:FaxItOnce is not HIPAA-compliant and does not sign Business Associate Agreements (BAAs). This service is appropriate for patients sending their own medical records. Healthcare providers, insurers, or other HIPAA-covered entities handling Protected Health Information (PHI) on a patient's behalf should use a HIPAA-BAA-backed service instead.

Hospital Fax

Fax Medical Records to Inova Health
$2.75 Online — Encrypted, with Delivery Confirmation

Send signed ROI requests to Inova Health Information Management in minutes.

Up to 45 pages. No subscription.

Need to fax medical records to Inova Health? Use their Health Information Management fax: 703-776-4801. The HIM department phone is 703-776-3760. Here is the process.

Inova Medical Records Quick Facts

HIM Fax

703-776-4801

Inova HIM Department

703-776-3760

Mailing Address

Inova Health, Health Information Management, 8081 Innovation Park Drive, Fairfax, VA 22031

EHR / Patient Portal

Epic (MyChart)

Coverage

Largest health system in Northern Virginia — Fairfax, Loudoun, Alexandria, and Mount Vernon hospitals

ROI Request Form

inova.org/patient-resources/medical-records

How to Fax Medical Records to Inova

1

Sign the ROI authorization

Download the Inova Authorization to Release Health Information form at inova.org/patient-resources/medical-records. Sign, date, and save as a PDF with your ID attached (up to 45 pages).

2

Enter 703-776-4801

Send to the Inova HIM fax number in Fairfax, VA. Questions before sending? Call 703-776-3760.

3

Pay $2.75 and send

Pay securely with Stripe. Your fax is transmitted with encryption in transit. Delivery confirmation arrives by email.

What You Can Fax to Inova HIM

Most records requests at Inova require a signed ROI authorization. Common documents:

ROI Authorization Form

Inova Authorization to Release Health Information, signed and dated.

Photo ID / Verification

Copy of government ID required to verify the request.

Provider Transfer Requests

Send records to a new physician or specialist outside Inova.

Insurance / Claims Support

Records requested by an insurer or for an EOB dispute.

Legal / Subpoena Records

Authorized release for attorney or court use.

Disability / FMLA Forms

Records supporting SSA, VA, or FMLA paperwork.

Secure Transmission to Inova

Encrypted Transmission

Documents are transmitted using encrypted connections to the destination fax machine.

No Document Storage

After successful delivery, your files are deleted from our servers.

Secure Payment via Stripe

Stripe is a PCI-DSS Level 1 certified processor. We never see or store your card details.

Delivery Confirmation

Email confirmation the moment your fax reaches the Inova HIM fax machine.

Frequently Asked Questions

What is the Inova medical records phone number?

The Inova Health Information Management (HIM) department phone number is 703-776-3760. The corresponding HIM fax number for sending signed Release of Information requests is 703-776-4801.

What is the Inova medical records fax number?

The Inova Health Information Management fax number is 703-776-4801. Use it to send signed authorization to release health information forms covering Inova Fairfax, Loudoun, Alexandria, and Mount Vernon hospitals.

How do I request medical records from Inova?

Complete the Inova Authorization to Release Health Information form (available at inova.org/patient-resources/medical-records), sign and date it, attach a copy of your government ID, and fax the package to 703-776-4801.

Does Inova use MyChart?

Yes. Inova uses Epic and offers patient access through MyChart. Lab results, visit summaries, and imaging reports are usually available in MyChart without faxing a request. Faxed ROI requests are typically used for complete chart copies or releases to a third party.

Where is Inova HIM located?

Inova Health Information Management is at 8081 Innovation Park Drive, Fairfax, VA 22031. Phone 703-776-3760, fax 703-776-4801.

How much does it cost to fax records to Inova?

FaxItOnce charges $2.75 flat for up to 45 pages, regardless of destination. No per-page fee and no subscription.

Is FaxItOnce HIPAA-compliant?

No. FaxItOnce is not a HIPAA-compliant service and we do not sign Business Associate Agreements. Transmission is encrypted and documents are deleted after delivery.

Will Inova accept a fax sent from FaxItOnce?

Whether the receiving facility processes a faxed records request depends on Inova’s ROI policy, which typically requires a signed authorization form and proof of identity. FaxItOnce delivers your fax with delivery confirmation; processing is governed by Inova HIM’s internal procedures.

Fax to Inova in Minutes

Encrypted transmission for $2.75 flat. No subscription, no per-page fees, no document storage.

No credit card required until you are ready to send