Important:FaxItOnce is not HIPAA-compliant and does not sign Business Associate Agreements (BAAs). This service is appropriate for patients sending their own medical records. Healthcare providers, insurers, or other HIPAA-covered entities handling Protected Health Information (PHI) on a patient's behalf should use a HIPAA-BAA-backed service instead.
Fax Medical Records to AdventHealth
$2.75 Online — Encrypted, with Delivery Confirmation
Send your signed ROI authorization to AdventHealth Release of Information in minutes.
Up to 45 pages. No subscription.
Need to fax medical records to AdventHealth? Use their Release of Information fax: 407-303-5650 (AdventHealth Orlando ROI). Below is the full process, including how to confirm the right fax number if you are sending to a different AdventHealth facility.
AdventHealth Medical Records Quick Facts
ROI Fax (Orlando)
407-303-5650
AdventHealth Customer Service
407-200-2273
Mailing Address
AdventHealth Orlando, Health Information Management, 601 E Rollins St, Orlando, FL 32803
EHR / Patient Portal
Epic (MyChart)
Coverage
Major facilities in FL, CO, KS, NC, IL, TX, KY, GA, WI
Important: AdventHealth has 50+ campuses across 9 states. Each region typically has its own ROI office, so verify the fax number for the specific facility before sending.
How to Fax Medical Records to AdventHealth
Sign the ROI authorization
Complete the AdventHealth Authorization to Release Health Information form. Save the signed form plus any supporting ID as a PDF (up to 45 pages).
Enter 407-303-5650
Use the AdventHealth Orlando ROI fax, or call 407-200-2273 to confirm the correct ROI fax number for the specific facility holding your records.
Pay $2.75 and send
Pay securely with Stripe. Your fax is transmitted with encryption in transit, and you receive a delivery confirmation by email.
What You Can Fax to AdventHealth ROI
Most records requests need a signed authorization form. Common documents people fax to AdventHealth:
ROI Authorization Form
AdventHealth Authorization to Release Health Information, signed and dated.
Patient ID / Verification
Copy of government ID and proof of address to verify the request.
Provider Transfer Requests
Send records to a new physician, specialist, or hospital.
Insurance / Claims Support
Records requested by an insurer or for an EOB dispute.
Legal / Subpoena Records
Authorized release for attorney or court use.
Disability / FMLA
Records supporting SSA, VA, or FMLA paperwork.
Secure Transmission to AdventHealth
Encrypted Transmission
Documents are transmitted using encrypted connections to the destination fax machine.
No Document Storage
After successful delivery, your files are deleted from our servers.
Secure Payment via Stripe
Stripe is a PCI-DSS Level 1 certified processor. We never see or store your card details.
Delivery Confirmation
Email confirmation the moment your fax reaches the AdventHealth ROI fax machine.
Frequently Asked Questions
What is the AdventHealth medical records fax number?
The primary AdventHealth Orlando Release of Information (ROI) fax is 407-303-5650. AdventHealth operates 50+ campuses across 9 states, and many regional facilities maintain their own ROI fax line. Call 407-200-2273 (AdventHealth Customer Service) to confirm the correct fax number for the specific facility you need.
How do I request medical records from AdventHealth?
Complete the AdventHealth Authorization to Release Health Information form (available from any AdventHealth facility or through the MyChart patient portal), sign it, and fax the signed authorization to the appropriate ROI office. The Orlando ROI fax is 407-303-5650.
Does AdventHealth use MyChart?
Yes. AdventHealth uses Epic and offers patient access through MyChart. For many record types you can download them directly from MyChart without faxing a request. Faxed ROI requests are typically used when you need certified copies, complete chart copies, or records sent to a third party.
How much does it cost to fax records to AdventHealth?
FaxItOnce charges $2.75 flat for up to 45 pages, regardless of destination. There is no per-page fee and no subscription.
Is FaxItOnce HIPAA-compliant?
No. FaxItOnce is not a HIPAA-compliant service and we do not sign Business Associate Agreements (BAAs). Transmission is encrypted and documents are deleted after delivery, but if your organization requires HIPAA-certified fax transmission, use a service specifically certified for that purpose.
Will AdventHealth accept a fax sent from FaxItOnce?
Whether the receiving facility processes a faxed records request depends on AdventHealth’s own ROI policy, which typically requires a signed authorization form. FaxItOnce delivers your fax to the destination machine with delivery confirmation; what the receiving department does with it is governed by their internal procedures.
Do I need a cover sheet?
Yes. A cover sheet helps the AdventHealth ROI office route your fax correctly. FaxItOnce includes a free cover sheet on every fax. You can also prepare one with our free Cover Sheet Generator.
Will I get delivery confirmation?
Yes. FaxItOnce emails you a delivery receipt the moment your fax is successfully transmitted, and the receipt is stored in your dashboard.
Fax to AdventHealth in Minutes
Encrypted transmission for $2.75 flat. No subscription, no per-page fees, no document storage.
No credit card required until you are ready to send